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Iss1/24/12 <br />RESOLUTION NO. 2012-004 <br />A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF <br />SANTA ANA SUSPENDING THE CREDIT CARD / <br />ELECTRONIC FUNDS TRANSFER TRANSACTION FEE <br />BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS <br />FOLLOWS: <br />Section 1. The City Council of the City of Santa Ana hereby finds, determines <br />and declares as follows: <br />A. The City of Santa Ana allows businesses and residents to apply for <br />services and permits, and pay various City bills on-line, including utility <br />bills, permit processing fees, business license taxes and animal license <br />fees. <br />B. The City encourages its customers to utilize on-line application and <br />payment services rather than utilizing more costly service delivery <br />resources such as coming to City Hall to apply for services and pay bills. <br />C. The City has adopted a transaction fee for on-line payments, however, the <br />City Council believes the imposition of these transaction fees for electronic <br />fund transfers and credit card transactions may be a deterrent to <br />residents' use of the on-line payment option. <br />Section 2. The City Council hereby suspends, for a period of six months through <br />July 30, 2012, the transaction fee imposed by the City on each electronic funds transfer <br />and on each credit card transaction. <br />Section 3. The Executive Director of Finance and Management Services shall <br />provide a report to this City Council in August 2012, regarding 1) the effect of the waiver <br />of electronic funds transfer fees on the number of customers who apply for services and <br />pay bills on-line instead of coming to City Hall, and 2) the cost savings to the City <br />resulting from the suspension of the transaction fees. <br />Resolution No. 2012-004 <br />Page 1 of 2