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Lss8/13/12 <br />RESOLUTION NO. 2012-040 <br />A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF <br />SANTA ANA EXTENDING THE SUSPENSION THE <br />CREDIT CARD / ELECTRONIC FUNDS TRANSFER <br />TRANSACTION FEE <br />BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS <br />FOLLOWS: <br />Section 1. The City Council of the City of Santa Ana hereby finds, determines <br />and declares as follows: <br />A. The City Council adopted Resolution 2012-004, on February 21, 2012, <br />suspending the imposition of transaction fees for on-line payments, to <br />encourage City customers to apply for services and pay City utility, permit <br />and license fees on-line. <br />B. The transaction fee suspension was authorized for a six-month trial period <br />after which the Executive Director of Finance and Management Services <br />is to report regarding the effect of the suspension on the number of on-line <br />customers and cost savings to the City. <br />C. The Executive Director has issued his report finding that during the period <br />that the on-line payment transaction fee has been suspended, on-line <br />payment fees have increased markedly, thus reducing the number of City <br />personnel required to process payments and provide customer services. <br />D. The decrease in revenue as a result of the transaction fee waiver is offset <br />by reduced salary and benefit costs in the Treasury Division budget as <br />more customers are paying bills and obtaining services on-line. <br />Section 2. The City Council hereby suspends the transaction fee imposed on <br />each electronic funds transfer and on each credit card transaction, through the 2012/2013 <br />fiscal year. <br />Section 3. The Executive Director of Finance and Management Services shall <br />provide a report to this City Council in June 2013, regarding 1) the effect of the waiver of <br />electronic funds transfer fees on staff from customers who apply for services and pay <br />Resolution No. 2012-040 <br />Page 1 of 2