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SIGNATURE TENNOLOGY GROUP <br />Data Center Solutions Professionals <br />Reference Two: <br />Name of Client Frontier Communications ($3.813 communications <br /> company) <br />Location where work was performed Ft. Wayne, IN; Rochester, NY <br />Knowledgeable contact (name) Mark Kitson <br />Contact's title Hardware Site Support <br />Contact's email address Mark.kitson@ftr.com <br />Contact's phone number 260-450-4710 <br />Approximate period during which the services 2010 - Present <br />were provided <br />Description of service provided Hardware Maintenance Break Fix - HP support for <br /> almost 200 HP Proliant servers, mostly on a 24x7 <br /> basis. This customer was chosen because their <br /> inventory is very similar to what the City needs <br /> supported. <br />Reference Three: <br />Name of Client Alameda County <br />Location where work was performed Oakland, CA. <br />Knowledgeable contact (name) CJ Johnson <br />Contact's title IT Director <br />Contact's email address cj.johnson@acgov.org <br />Contact's phone number 510-272-3732 <br />Approximate period during which the services 2004 - Present <br />were provided <br />Description of service provided 247 support for large IBM systems and dozens of <br /> Dell servers. This account just recently added <br /> some HP Proliant servers. This reference was <br /> chosen because they are a large governmental <br /> organization in California and we have been <br /> supporting them for many years. <br />Complete Sacramento County project description. <br />At Sacramento County STG maintains over 12,500 pieces of equipment and responds to over 175 <br />hardware maintenance calls each month. Sacramento County provides a monthly Report Card to STG <br />that shows how well we are performing against our Service Level Agreements. Our cumulative report for <br />the last eight years is included below. According to Sacramento County, over the last 20 years that they <br />have been keeping records, no vendor has ever scored 100% before. STG is very proud of our record at <br />Sacramento County, and this is quite typical of the level of service that we provide to our customers. <br />Page 5 of 27 <br />25C-59 Exhibit B