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SIGNATURE TECHNOLOGY GROUP <br />Data Center Solutions Professionals <br />CARMELO GRECIA <br />Summary <br />• Accomplished Senior Hardware Specialist with 12+ years experience in Data Center <br />Operations and Call Centers for both public and private entities. <br />• 12+ years of progressive computer/network/hardware operations experience in <br />challenging organizations with mixed mainframe and server environment including, <br />Intel Based Servers, AS400, OS2, ZOS, VAX, ALPHA, UNIX, PASCAL and COBOL. <br />• 10+ years providing Help Desk support to thousands of users worldwide, earning a <br />solid reputation for productivity, complex problem resolution and professionalism for <br />all Intel Based Computers, Xerox based Printers, HP Ink jet technologies, IBM Dot <br />Matrix Shuttle Printers, Bell and Howell and Fujitsu volume scanners. <br />• Excellent communication and diagnostic skills with rarely escalate issues and 100% <br />turn-around time. <br />• Proactive self-starter known to initiate process and system improvements to increase <br />system stability and staff productivity. <br />Certifications <br />Dell DCSE <br />Coma ASP <br />HP Printer Tech <br />HP Accredited <br />Platform Specialist <br />CompTIA A+ <br />Com TIA Network+ <br />I-Net+ <br />SCSA 1 <br />MCP <br />HP CSA HP US <br />IBM SAN <br />IBM PC Architecture <br />DEC Alpha Server <br />HP Laptop, Desktop, Servers; HP Accredited Platform Specialist <br />Compaq Laptop and Desktop; Compaq Accredited Platform Specialist <br />STG Certified IBM zOS 2097 and 2098, AS400, P and X-Series Mainframes, Midrange, <br />Blades, Distributed Servers, DEC Alpha Server 8200/8400, RISC 6000, 3494 Tape <br />Library VTS <br />Sun Certified System Administrator Solaris 8 <br />Microsoft Certified Professional <br />Page 1 of 4 <br />25C-86 Exhibit B