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2010/11-2014-15 CITY OF SANTA ANA CONSOLIDATED PLAN 2012/13 I ACTION PLAN 5. Zoning Policies and Practices: Federal and state fair housing laws require all local governments to affirmatively further fair housing opportunities. One way is to make reasonable accommodations in building, land use, and housing when necessary to afford disabled persons an equal opportunity to use and enjoy a dwelling. 6. City has identified the following impediments: ¦ Lack of supportive and transitional housing zoning regulations ¦ Lack of reasonable accommodation ordinance ¦ Lack of visitability and universal design regulations in the Municipal Code Actions to Address Identified Impediments: The following have been identified in the Al as actions that may be taken to address identified impediments to fair housing: 1. Housing Discrimination: The City will contract with the FHCOC to receive, investigate and address housing discrimination complaints filed by City residents. The FHCOC will compile an Annual Report summarizing housing discrimination complaints they receive and discrimination cases filed with the State Department of Fair Employment and Housing and HUD. The FHCOC will transmit the Annual Report to the City by August of each calendar year. 2. Real Estate Advertising: FHCOC will continue to-encourage the OC Register to publish a Fair Housing Notice in the "For Rent' <. classified ad section and identify the FHCOC as an agency that can respond to fair housing questions. They will also continue to encourage the LA Times and OC Register to publish 'a "no pets" disclaimer that indicates rental housing owners must provide reasonable accommodations, including "service animals" and "companion animals" for disabled persons. The FHCOC will also periodically review for rent and for sale ads published in the print media and online and will report findings via an annual accomplishments report to the City each August. 3. Hate Crimes: The City will work in partnership with the FHCOC to coordinate services with the OC Human Relations Commission and the Orange County Victim Assistance Partnership to address hate crimes that may occur in the City. The FHCOC will also assist the City as a referral source for hate crime victims. 4. Unfair Lending: Actions identified to overcome unfair lending practices include the following: FHCOC will continue to monitor HMDA data during 2012-2013 and will endeavor to complete a HMDA analysis of the top 10 lenders in Orange County to compare and contrast loan denial rates. FHCOC will also conduct a follow-up analysis of loan denial rates at the neighborhood level to determine if redlining exists; provide homebuyer education programs in neighborhoods with high denial rates, high minority population concentrations, and with limited English speaking proficiency to help increase loan approval rates. DRAFT04/08/2012 29 2012-2013 ANNUAL AcriON PLAN 29B-36