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<br /> <br /> <br /> <br /> <br /> <br /> <br /> Table of Contents <br /> <br /> <br /> <br /> 1. Information Regarding Complaints 3 <br /> <br /> A. Nondiscrimination and Equal Opportunity Complaints 3 <br /> 1. Policy Statement 3 <br /> <br /> 2. Civil Rights 4 <br /> <br /> 3. Nondiscrimination laws under WIA 4 <br /> <br /> 4. How to File Your Complaint 5 <br /> <br /> B. Criminal Complaints 6 <br /> <br /> II. General Procedures for Handling Non-Criminal Violations of the Act 6 <br /> <br /> III. Procedures for Handling Complaints at the LWIA Level 8 <br /> <br /> IV. Procedures for Handling Complaints at the State Level 12 <br /> <br /> V. Procedures for Handling Discrimination Complaints by Participants 15 <br /> VI. Procedures for Handling Handicap Complaints by Participants 17 <br /> <br /> GLOSSARY OF WIA TERMS 20 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> EXHIBIT C <br /> <br /> <br /> <br /> 25K-46 Page 24 of 54 <br />