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central <br />PARKIN G <br />Central Parking <br />3420 Bristol Street <br />Suite 225 <br />Costa Mesa, CA 92626 <br />Phone: 714 7512855 <br />Fax: 714 7513650 <br />Website: www.parking.com <br />With decades of experience, Central Parking has proven to be an effective, dedicated and committed <br />partner to the overall success of complex parking and enforcement programs for municipalities <br />throughout the United States. The experience and expertise we have gained over the years, along <br />with the qualifications of our management team, our local presence and the financial strength of our <br />corporation will make us a valuable resource to the City of Santa Ana. We have progressively <br />developed site specific manuals, training methods and policies & procedures that provide the <br />operations with a consistent level of service and ultimately achieving operational excellence. We will <br />conduct an Initial Operational Effectiveness Study within 90 days of the start of the operations to <br />make recommendations to the City of Santa Ana for technologically enhanced enforcement citation <br />issuance technology as well as citation collection processes. In addition, Central Parking will utilize <br />our current enforcement staff in Newport Beach for mentoring and training of the staff in Santa Ana. <br />We also will have the ability to mobilize additional staff within a moment's notice by cross training <br />our Newport Beach Enforcement Staff. This will ensure uninterrupted service as well as our ability to <br />extend our enforcement efforts, should the City of Santa Ana desire. Awarding this contract to <br />Central Parking would enable the same excellent service and the start of a long lasting relationship. <br />All elements of this RFP have been reviewed and understood. At the successful execution of a <br />mutually agreed upon Agreement, our intent is to perform the services as outlined in this RFP and as <br />required by the City. We are willing to enter into an Agreement with the City under the terms and <br />conditions prescribed by this RFP and in the Sample Agreement, subject to any additional <br />information provided in the addendums and subject to any exceptions noted during the contract <br />negotiation phase. <br />Please direct all questions and communications regarding this proposal to: <br />Muhammad Mansoor, General Manager <br />3420 Bristol St, Suite 225 <br />Costa Mesa, CA 92626 <br />Phone: 714.751.2855 <br />Fax: 714.751.3650 <br />Email: mmansoor@parking.com <br />Sincerely, <br />Muham ad A. Mansoor <br />25F-46