FULL PACKET_2012-08-06 - Laserfiche WebLink

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• Enhanced notices for Discretionary Actions: • Larger 8 Y2 x 11 format • Detailed project description (used to just list the actions) • Project vicinity map included in the notice • Notice of public hearing is posted at the project location as well as online and in the OC Reporter • Notice includes link to website to view the agenda and staff report • Notice is in English, Spanish and Vietnamese • Online inspection requests for Building Division allows access 24/7 to request inspections. • Permit, plan check and inspection history/status are available online • Applicants are given direct contact information for their inspectors during the construction process Police Department • Public Information Officer dedicated to providing timely information • Social Media • Facebook • Twitter • Alert OC — Reverse 911 • Citizen Observer — Community Outreach • Mobile application SAPD is in the (Tunes app Store • Residents can: • Request city services • Report Graffiti • Report Suspicious Persons /Activity • Link to CrimeMapping.com / Crime Map online • View the SAPD YouTube Channel • Download often used forms • Report crimes and write citizen police reports • Answer Frequently Asked Questions — FAQ's • The Field Operations District Commander meets with every Neighborhood Association in the City attending on average at least meeting a night sometimes 2 (Week Days) • Offers Community Training Programs • Business Emergency Response Team (Emergency Preparedness for businesses) • Parent Academy and Teen Academy • Offers Community Substations - Westend Area Substation • Citation Sign -offs • Car Seat Inspections • Bike License Issuance • Police Reporting • General police questions • Engages with community groups • Problem solving for area issues CITY COUNCIL MINUTES 16 iillym � JULY 16, 2012