55A - RESO - EXTEND SUSPENSION TRANSACTION FEES

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Lss8/13/12 RESOLUTION NO. 2012-XXX A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SANTA ANA EXTENDING THE SUSPENSION THE CREDIT CARD / ELECTRONIC FUNDS TRANSFER TRANSACTION FEE BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SANTA ANA AS FOLLOWS: Section 1. The City Council of the City of Santa Ana hereby finds, determines and declares as follows: A. The City Council adopted Resolution 2012-004, on February 21, 2012, suspending the imposition of transaction fees for on-line payments, to encourage City customers to apply for services and pay City utility, permit and license fees on-line. B. The transaction fee suspension was authorized for a six-month trial period after which the Executive Director of Finance and Management Services is to report regarding the effect of the suspension on the number of on-line customers and cost savings to the City. C. The executive director has issued his report finding that during the period that the on-line payment transaction fee has been suspended, on-line payment fees have increased markedly, thus reducing the number of City personnel required to process payments and provide customer services. D. The decrease in revenue as a result of the transaction fee waiver is offset by reduced salary and benefit costs in the Treasury Division budget as more customers are paying bills and obtaining services on-line. Section 2. The City Council hereby suspends the transaction fee imposed on each electronic funds transfer and on each credit card transaction, through the 2012/2013 fiscal year. Section 3. The Executive Director of Finance and Management Services shall provide a report to this City Council in June 2013, regarding 1) the effect of the waiver of electronic funds transfer fees on staff from customers who apply for services and pay Resolution No. 2012-XXX 55A-3 Page 1 of 2