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City of Santa Ana <br />against any claims or demands arising out of, or which are in any way related to, any services <br />provided under the Mutual Aid Service. <br />1.2.6. Billing - <br />A. City of Santa Ana will be solely responsible for the billing and collection of amounts owed by <br />customers/patients provided 9-1-1 Emergency Transportation Services in the City, whether for <br />services provided by Contractor, the Mutual Aid Provider, OCFA, City, or their respective <br />employees, agents, volunteers, or subcontractors. As part of its billing process, City, in its <br />discretion, will also bill for services provided by City of Santa Ana or OCFA personnel. <br />Contractor and the Mutual Aid Provider will actively cooperate with City of Santa Ana to provide <br />whatever information or assistance City of Santa Ana may reasonably require so that it can <br />process customer/patient billings in a timely manner. This will include, but is not limited to, <br />Contractor providing City of Santa Ana with a detailed list of all the 9-1-1 Emergency <br />Transportation Services provided by both the Contractor and the Mutual Aid Provider during the <br />preceding month. The specific information to be provided by Contractor in the monthly reports <br />will be determined by City, and may be modified by City of Santa Ana from time to time to meet <br />its reasonable needs. <br />B. The entire proceeds of all such billings or collection efforts will be the sole property of the City of <br />Santa Ana. Neither Contractor nor the Mutual Aid Provider will have any right to the proceeds of <br />any billings or collections for services provided under the First Tier Service or Mutual Aid <br />Service, or for any other services provided under the Contract, unless specifically authorized in <br />writing by City of Santa Ana. Contractor must design its bid so that the amount bid will be <br />sufficient to provide the required level of services under both the First Tier Service and the <br />Mutual Aid Service, without expecting any additional amounts. <br />C. Optional Billing Component. Proposers may submit a proposal to perform billing on behalf of <br />the City of Santa Ana. Such proposal should include cost methodology based on an annual or per <br />transport basis. <br />Phase 2 RFP: Emergency Ambulance Transportation and Related Services Page 15 <br />June 14, 2012 <br />25F-24