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manufacturing, construction and installation. According to the California Center for Sustainable <br />Energy, Orange County's green economy is poised for enormous growth and is one of the top <br />five counties (behind Los Angeles and San Diego counties) pushing the growth of the state's <br />green economy. Taller San Jose believes that it is well positioned to link the employment needs <br />of disadvantaged youth to the emerging market in green construction. <br />D. Goals /Objectives and Performance Levels <br />As an organization, Taller San Jose is distinguished by program refinement and continuous <br />improvement. Taller San Jose uses an established evaluation method including: client surveys, <br />focus groups, and feedback collected during mentoring sessions to address client concerns. <br />Taller San Jose program staff meets bi- monthly to discuss and refine existing programs and <br />services. To evaluate its community impact, Taller measures five "critical to quality" outcomes: <br />1) recruitment of troubled youth motivated to change; 2) training of all students in soft and hard <br />skills; 3) strong and appropriate support services; 4) placement of graduates into permanent jobs <br />with a living -wage prospect; and 5) 24 months of job- retention support and follow -up. Taller San <br />Jose uses the Efforts to Outcomes (ETO) student tracking system to monitor student attendance, <br />goal setting and achievement, educational assessment and progress, graduation rates and job <br />placement, as well as assisting with recruitment and retention efforts. This information also <br />helps staff target students in danger of dropping out of educational or job training programs. <br />Taller San Jose strives to move young people out of poverty and on to employment with a living <br />wage and benefits while maintaining a crime -free lifestyle. In 2011, Taller San Jose placed 175 <br />young people into employment and: <br />• $11.13 is the average wage of graduates <br />• 38% of recent graduates receive full health benefits <br />• 72% of those placed into employment in 2010 remain employed 12 months later <br />• 17 are enrolled in college or an apprenticeship <br />• 92% of graduates with a criminal record did not re- offend. <br />Taller San Jose's Case Managers monitor student attendance, goal setting and achievement, <br />educational assessment and progress, and help identify students in danger of dropping out of its <br />job- training programs. Those who complete the training program work with onsite job <br />developers to prepare resumes, practice interviewing skills and find employment. <br />E. Facilities <br />Taller San Jose's facilities are compliant with the Americans with Disability Act (see attachment <br />F). Internet access is available at every staff member's workspace, the two computer labs <br />utilized by the Office and Medical Careers Academies and in the career centers at both facilities. <br />Staff uses Microsoft Outlook, Microsoft Publisher, Microsoft PowerPoint, Microsoft Excel, <br />Microsoft Word, Adobe Acrobat, Raiser's Edge, OneNet Assessments, QuickBooks Enterprise <br />Edition, TimeClock, Typing Master, Centurion, Medisoft, SpringCharts, DDC, Internet Explorer <br />and Efforts to Outcomes (ETO). <br />Office Careers Academy & Medical Careers Academy <br />801 N. Broadway, Santa Ana, CA 92701 P: (714) 543 -5105 F: (714) 543 -5023 <br />Hours of Operation: Monday — Friday 8:30AM — 5:OOPM <br />Wednesday 8:30AM — 7:OOPM <br />Exhibit A <br />n. <br />