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GENERAL TERMS <br />24.3 The Support and Maintenance fees identiFed in the Pricing <br />Form are applicable only upon the date of entry into this <br />Agreement, and are subject to change thereafter in accordance <br />with this Agreement's terms. <br />24.4 In consideration ofthe Support and Maintenance provided <br />hereunder, Customer agrees to pay TAN the fees described in the <br />Pricing Form, as modified explicitly pursuant to this Agreement. <br />In the event Customer requires Support and Maintenance for <br />additional Licensed Software, Customer agrees to pay TAN the <br />additional Support and Maintenance fees applicable based upon <br />the fees then in of %ct, prorated from the date of agreement to <br />acquire such services to the Support Renewa] Date. <br />24.5 Unless the Pricing Form indicates otherwise, the fees <br />charged hereunder are applicable to Support and Maintenance of <br />Licensed Software used with respect to only a single database of <br />Customer data. If Customer, after entering this Agreement, <br />places in service one or more additional databases to be used in <br />relation to the Licensed Software, then for each such additional <br />database, an additional 25% of ail gross Licensed Software fees <br />due, exclusive of such extra database fees, wilt be payable <br />hereunder for Support and Maintenance. Customer will notify <br />TAN as soon as reasonably possible ofthe installation or use of <br />any such additional database(s). <br />24.6 TAN may terminate and suspend performance of all <br />Support and Maintenance if Customer fails to pay any past due <br />TAN invoice within thirty (30) days of written notice of such <br />failure, in the event of any other material breach by Customer <br />which remains uncured thirty (30) days after notice thereof or if <br />any of the Licensed Software ceases to be subject of a valid <br />software license agreement. <br />24,7 If at any time after Customer has initially licensed any of <br />the Licensed Software from TAN, Customer's right to receive <br />Support and Maintenance, or comparable services, from TAIY <br />under this Agreement or a comparable agreement has lapsed. for <br />any reason whatsoever, voluntarily or otherwise, and Customer <br />wishes to receive Support and Maintenance from TAN, <br />Customer will pay to TAN, prior to re- instatement of Support <br />and Maintenance services: <br />(a) a reinstatement fee equal to the greater of 50% of the <br />current anntu ;I support fee or the sum ofthe unpaid support fees <br />that would have been payable hereunder had this Agreement <br />been in force during the time in which Support and Maintenance <br />rights had so lapsed to the date of reinstatement, and <br />(b) at least one additional yeaz of Support and Maintenance <br />from the date of reinstatement. <br />25. TERM FOR SUPPORT AND MAINTENANCE <br />25.1 Term. TAN shall provide to Customer, and Customer shalt <br />purchase from TAN, Support and Maintenance for a period <br />commencing on the Support and Maintenance Start Date and, <br />subject to termination as provided herein, continuing until the <br />following Support Renewal Date or anniversary ofthe Support <br />and Maintenance Start Date, with automatic renewals for one (1) <br />year terms thereafter until either party gives written notice to <br />10 <br />terminate Support and the Maintenance no less than ninety (90) <br />days prior to the end ofthe then- current term, provided however <br />that the fees payable in respect ofthe Services and the Products <br />may be revised by TAN in accordance with this Agreement. <br />SCHEDULE C: TERMS APPLICABLE ONLY TO THIRD <br />PARTY PRODUCTS AND SERVICES <br />2s. PURCHASE AND SALE; DELIVERY <br />26.1 Purchase Commitment and Price. TAN hereby agrees to <br />sell to Customer, and Customer hereby agrees to purchase from <br />TAN, the Third Party Products listed in the Pricing Form in the <br />volumes and at the prices described therein. <br />26.2 Delivery. TAN will ship all or any part of the Third Party <br />Products to Customer as soon as reasonably practicable (or, if <br />the below - described purchase order documentation does not seek <br />immediate shipping, at the time TAN considers reasonable in <br />order to meet the desired delivery date described) after receipt by <br />TAN of a purchase order from Customer specifying the <br />particular Third Party Products sought, the number ofsuch Third <br />Party Products sought, the price payable therefor, and the desired <br />date and location of delivery thereof. Any such purchase order <br />must, at a minimum, reference quantity, description and price. <br />26.3 Changes by Customer to Delivery Schedule_ Following <br />delivery by Customer of any purchase order documentation <br />described in section 26.2, no changes by Customer to the <br />shipment schedule described therein will be permitted unless <br />TAN is notified thereof in writing at least ninety (90) days in <br />advance of the delivery date sought in such purchase order <br />documentation. <br />26.4 Acceptance of Purchase Orders. Purchase orders <br />delivered by Customer to TAN in respect of Third Party <br />Products are not binding upon TAN until accepted by TAN in <br />writing. In any case, despite any indication to the contrary <br />contained in any such purchase order documentation, no terms or <br />conditions on purchase order documentation issued by Customer, <br />other than the information required by TAN as set forth <br />expressly in this Agreement, will be binding upon TAN, nor will <br />any such terms or conditions modify or supplement this <br />Agreement in any way, notwithstanding the fact that TAN may <br />accept or otherwise approve such purchase orders. TAN reserves <br />the right to refuse any such purchase order for any reason not <br />contrary to this Agreement, including without ]imitation pricing <br />differences as described in section 27.2. <br />26.5 Additional Third 'Party Products. Customer may <br />purchase Third Party Products in addition to those listed in the <br />Pricing Form by issuing additional purchase order <br />documentation as described herein, provided that the supply (or <br />non - supply) of such additional Third Party Products will be <br />subject to this Agreement as though such additional Third Party <br />Products had bean included in the Pricing Form on the date of <br />execution o£Pricing Fortn subject to the following: <br />