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BANCORP BANK (THE); PHOENIX PAYMENT SYSTEMS, INC. DBA ELECTRONIC PAYMENT EXCHANGE (EPX)
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BANCORP BANK (THE); PHOENIX PAYMENT SYSTEMS, INC. DBA ELECTRONIC PAYMENT EXCHANGE (EPX)
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Last modified
10/21/2013 11:34:01 AM
Creation date
12/10/2012 2:05:37 PM
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Contracts
Company Name
BANCORP BANK (THE); PHOENIX PAYMENT SYSTEMS, INC. DBA ELECTRONIC PAYMENT EXCHANGE (EPX)
Contract #
N-2012-146
Agency
FINANCE & MANAGEMENT SERVICES
Expiration Date
1/1/2014
Destruction Year
0
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3.2. Data Connection. In the event Merchant requires the installation of a dedicated data connection for <br />electronic transmissions to EPX, Merchant will sign a separate agreement, EPX Third Party <br />Connection Agreement, which provides policy and guidelines for the use of network and computing <br />resources associated with the data connection. Merchant shall make arrangements for such installation <br />and the maintenance thereof with EPX. EPX shall coordinate the installation and maintenance of the <br />dedicated data connection. Merchant shall pay EPX for all costs related to the installation and <br />maintenance of the dedicated data connection. <br />4. Bank Obligations and Requirements. <br />4.1. Bank to Provide Services to Merchant. Bank agrees to sponsor Merchant's acceptance of Cards for <br />Transactions. Bank and EPX, as applicable, agree to provide Merchant with the Services indicated on <br />Schedule A, as amended from time to time by Bank or EPX, during the term of this Agreement, subject <br />to the terms and conditions of this Agreement. <br />4.2. Daily Reconciliation of Transactions. <br />i. Electronically Transmitted Transactions. Transactions will be settled on a daily basis. Bank shall <br />deliver payment to Merchant by a credit to the Operating Account equal to the reconciled <br />summary of Merchant's total summary Transactions since the previous credit. This credit will be <br />net of following charges: <br />1. The sum of all Cardholder charges denied, refused or charged back; <br />2. All refunds processed on account of Cardholders during said time period; <br />3. All taxes, penalties, charges and other items incurred by Bank or EPX that are reimbursable <br />pursuant to this Agreement; and <br />4. All rates, fees and charges in Schedule B. <br />ii. Provisional Credit. Any credits to the Operating Account are provisional only and subject to <br />revocation by Bank until such time that the Transaction is fmal and no longer subject to <br />chargeback by the Issuer, Cardholder or Associations. <br />4.3. Merchant Statement. Bank or EPX shall make available a Merchant Statement on a daily and month- <br />end basis. All information appearing on the Merchant Statement shall be deemed accurate and affirmed <br />by Merchant unless Merchant objects by written notice specifying the particular item in dispute within <br />thirty (30) days of the date of the Merchant Statement. Delivery of the Merchant Statement shall be in <br />electronic form. <br />4.4. Charz?ebacks. Bank shall be authorized to charge back to Merchant any Transactions as specified <br />throughout this Agreement and/or under any of the following circumstances: <br />1. No specific prior authorization for the Transaction was obtained from the EPX System; <br />2. The Transaction was based on a pre-authorization form and the Card on which the <br />Authorization was based has been cancelled and Merchant was so notified prior to the <br />Transaction- <br />3. The Card giving rise to the Transaction was cancelled and prior to, or at the time of, the <br />Transaction, Merchant received notice of the cancellation through the electronic terminal, in <br />writing or otherwise; <br />4. The Card expired prior to the date of the Transaction or the date of Transaction was prior to <br />the validation date, if any, indicated on the Card; <br />5. The information required in Paragraphs 9.1 (Documenting Transactions) and 9.2.iii (Card- <br />Not-Present Transactions) was not submitted to Bank; <br />6. Bank or Issuer has received a complaint from or on behalf of a Cardholder stating that there <br />is an unresolved dispute or defense to a charge (whether or not valid) between Merchant and <br />Cardholder; <br />7. The Cardholder makes a written complaint to Bank or Issuer that the Cardholder did not <br />make or authorize the Transaction; <br />Initials Page 5 of 19
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