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collaborate with Licensor on a plan for corrective action(s). <br />Licensor's Responsibilities: <br />1. Coordinate with Licensee for web training session on administering <br />the program, using the dynamic creation tools, "Triple Lock" login <br />features, user account including deploying the "Secure side filing <br />feature". <br />2. Configure export routine for the optional RMS Interface. <br />3. Review resulting files with Licensee, document any problems, and <br />collaborate with Licensee on a plan for corrective action(s). <br />Completion Criteria: <br />This task is considered complete when the DeskOfficer Online Reporting System <br />is accessible on the web server, reports can be filed and interfaced into the RMS. <br />C. CONTINUING MAINTENANCE. <br />Licensee's Responsibilities: <br />During the term of this Agreement and subject to approval by Licensee, <br />Licensee agrees to serve as a reference for the Software. Such references may <br />include activities such as (i) reference calls with mutually acceptable <br />prospects; (ii) a published "success story" describing the partnership with <br />Licensor; (iii) the .use of Licensee's name in Licensor marketing activities; or <br />(iv) a favorable reference of Licensor to an industry analyst or at an industry <br />conference. <br />Licensor's Responsibilities: <br />Licensor will provide remote application support and updates in accordance <br />with the Subscription, Support and Maintenance Agreement. <br />Coplogic — DORS Setup and License Agreement 16 <br />