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ANNUAL SERVICE AGREEMENT <br />PAGE 3 <br />THIS SERVICE AGREEMENT DOES NOT COVER: <br />• New developments or modifications io THE SYSTEM requested by THE CUSTOMER. <br />Training or retraining of new or existing personnel in the operations or understanding of THE <br />SYSTEM. <br />Any problems, errors, omissions, deficiencies or inconsistencies caused by modifications, <br />additions or tainpcring with the Systcm by other than HIGH LINE personnel. <br />• Any problems caused by THE CUSTOMER as n result of file or table manipulation. It is THE <br />CUSTOMER's responsibility to fully test all file or table changes prior to using them in <br />production. <br />Provision of, or support for, the Vertex PAYROLLTAXTM System. It is tile CUSTOMER's <br />responsibility to arrange for its use and service through Vertex Systems Inc. <br />This contract contains the entire agreement between HIGH LINE and THE CUSTOMERwith respect to the subject <br />matter thereof as of its date and supersedes all prior agreements, negotiations, representations and proposals, <br />written or oral, relaliiig to its subject matter. <br />This contract shall be governed by the hms of the State of California. USA. <br />25D-23