04 040113 HA ADMINPLAN EX 2 - Laserfiche WebLink

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such an accommodation, SARA will approve an allowance for air-conditioning, even if SARA has determined that an allowance for air-conditioning generally is not needed (See Chapter 2 for policies regarding the request and approval of reasonable accommodations). Utility Allowance Revisions SARA must review its schedule of utility allowances each year, and will revise the schedule if there has been a change of 10 percent or more in any utility rate since the last time the allowance for that utility was revised. SARA will maintain information supporting its annual review of utility allowance and any revisions made in its utility allowance schedule. SARA will work with the Orange County HA, the Garden Grove HA and the Anaheim HA to determine information needed to review and/or revise the utility allowance schedule. PART III: INFORMAL REVIEWS AND HEARINGS 16-III.A. OVERVIEW When SARA makes a decision that has a negative impact on a family, the family is often entitled to appeal the decision. For applicants, the appeal takes the form of an informal review; for participants, or for applicants denied admission because of citizenship issues, the appeal takes the form of an informal hearing. SARA is required to include in their administrative plans, informal review procedures for applicants, and informal hearing procedures for participants [24 CFR 982.54(4)(12) and (13)]. 16-III.B. INFORMAL REVIEWS Informal reviews are provided for program applicants. An applicant is someone who has applied for admission to the program, but is not yet a participant in the program. Informal reviews are intended to provide a "minimum hearing requirement" [24 CFR 982.554], and need not be as elaborate as the informal hearing requirements. (Federal Register Volume 60, No.127, p 36490). Decisions Subject to Informal Review SARA will give an applicant the opportunity for an informal review of a decision denying assistance [24 CFR 982.554(a)]. Denial of assistance may include any or all of the following [24 CFR 982.552(a)(2)]: • Denying listing on SAHA's waiting list • Denying or withdrawing a voucher • Refusing to enter into a HAP contractor approve a lease • Refusing to process or provide assistance under portability procedures • Denial of assistance based on an unfavorable history that may be the result of domestic violence, dating violence or stalking. (See Section 3-III.G.) Informal reviews are not required for the following reasons [24 CFR 982.554(c)]: • Discretionary administrative determinations by SARA o~ro2~12 Page 16-6