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determination within 14 days from the date of the most recent discussion or communication with the family. 2-II.F. PROGRAM ACCESSIBILITY FOR PERSONS WITH HEARING OR VISION IMPAIRMENTS HUD regulations require SARA to ensure that persons with disabilities related to hearing and vision have reasonable access to SAHA's programs and services [24 CFR 8.6] . At the initial point of contact with each applicant, SARA shall inform all applicants of alternative forms of communication that can be used other than plain language paperwork. To meet the needs of persons with hearing impairments, TTD/TTY (text telephone display / teletype) communication will be available. To meet the needs of persons with vision impairments, one-on-one assistance will be provided upon request. Additional examples of alternative forms of communication are sign language interpretation; having material explained orally by staff; or having a third party representative (a friend, relative or advocate, named by the applicant) to receive, interpret and explain housing materials and be present at all meetings. 2-II.G. PHYSICAL ACCESSIBILITY SARA will comply with a variety of regulations pertaining to physical accessibility, including the following: • Notice PIH 2006-13 • Section 504 of the Rehabilitation Act of 1973 • The Americans with Disabilities Act of 1990 • The Architectural Barriers Act of 1968 • The Fair Housing Act of 1988 SAHA's policies concerning physical accessibility must be readily available to applicants and participants. They can be found in two key documents: • The City of Santa Ana's ADA plan describes the key policies that govern SAHA's responsibilities with regard to physical accessibility and provides information about self evaluation, needs assessment, and transition plans • Notice PIH 2006-13 summarizes information about pertinent laws and implementing regulations related to non-discrimination and accessibility in federally-funded housing programs. The design, construction, or alteration of PHA facilities must conform to the Uniform Federal Accessibility Standards (UFAS).New1y-constructed facilities must be designed to be readily accessible to and usable by persons with disabilities. Alterations to existing facilities must be accessible to the maximum extent feasible, defined as not imposing an undue financial and administrative burden on the operations of the HCV program. Page 2-7 ~~02~2012