04 040113 HA ADMINPLAN EX 2 - Laserfiche WebLink

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PART I: THE APPLICATION PROCESS 4-I.A. OVERVIEW This part describes the policies that guide SAHA's efforts to distribute and accept applications, and to make preliminary determinations of applicant family eligibility that affect placement of the family on the waiting list. This part also describes SAHA's obligation to ensure the accessibility of the application process to elderly persons, people with disabilities, and people with limited English proficiency (LEP). 4-I.B. APPLYING FOR ASSISTANCE [HCV GB, pp. 4-11- 4-16 Notice PIH 2009-36] Any family that wishes to receive HCV assistance must apply for admission to the program. HUD permits SARA to determine the format and content of HCV applications, as well how such applications will be made available to interested families and how applications will be accepted by SARA. However, SARA must include Form HUD-92006, supplement to Application for Federally Assisted Housing, as part of the SAHA's application. A two-step process will be used, as it is expected that a family will not be selected from the waiting list for at least 180 days from the date of application. Under the two-step application process, SARA initially will require families to provide only the information needed to make an initial assessment of the family's eligibility, and to determine the family's placement on the waiting list. The family will be required to provide all of the information necessary to establish family eligibility and level of assistance when the family is selected from the waiting list. During application intake, families may obtain apre-application from SAHA's office during normal business hours and online at the City of Santa Ana website or other websites as determined by SARA. Pre-applications are also provided to local social service providers and other community partners. Completed applications must be returned to SARA by mail or submitted online. Applications must be complete in order to be accepted by SARA for processing. If an application is incomplete, SARA will notify the family of the additional information required. 4-I.C. ACCESSIBILITY OF THE APPLICATION PROCESS Elderly and Disabled Populations [24 CFR 8 and HCV GB, pp. 4-11- 4-13] SARA will ensure that the application process is accessible to those people who might have difficulty complying with the normal, standard SARA application process. This could include people with disabilities, certain elderly individuals, as well as persons with limited English Proficiency (LEP). SARA will provide reasonable accommodation to the needs of individuals with disabilities. Chapter 2 provides a full discussion of SAHA's policies related to providing reasonable accommodations for people with disabilities. Limited English Proficiency SARA will take reasonable steps to ensure meaningful access to their programs and activities by persons with limited English proficiency [24 CFR 1 ] .Chapter 2 provides a full discussion on SAHA's policies related to ensuring access to people with limited English proficiency (LEP). ~~02~12 Page 4-2