WESTBOUND COMMUNICATIONS - 2013 - Laserfiche WebLink

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Task Description: Handle all aspects of website updates, site optimization, site maintenance, site management and site metrics/reporting needs in accordance with ROC approved processes and protocols. Responsibilities: WBC shall: a. Develop the initiative and seek plan approval from the ROC Steering Committee Santa Ana shall: a. Approve plan and collateral materials Completion Criteria: This task is considered complete upon the completion of the support period. Completion is planned for the end of Q1/2014. Task 6-C: Social Media Content Updates, Management & Maintenance Objective: Develop and monitor 24/7 social media content as well as manage platforms for ROC Twitter, Facebook, YouTube and Instagram channels, all in accordance with the approved processes and protocols for each medium. Task Description: Handle all aspects of social media updates, optimization, maintenance, management and metrics/reporting needs in accordance with ROC approved processes and protocols. Responsibilities: WBC shall: a. Develop the initiative and seek plan approval from the ROC Steering Committee Santa Ana shall: a. Approve plan and collateral materials Completion Criteria: This task is considered complete upon the completion of the support period. Completion is planned for the end of Q1/2014. TASK 7: COMMUNITY & CITIZENS OUTREACH Objective: Develop and implement ongoing community and citizens' outreach at targeted community, emergency preparedness and other designated events and/or presentation venues, seeking to reach and engage with hundreds of thousands of citizens and community members. Task Description: Calendar, staff and manage up to 36 community (ex. Brea Fest) and emergency preparedness (ex. National Night Out) events as well as presentations to targeted community organizations/groups (ex. Boy Scouts). 20