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ABM <br />Building Value <br /> <br />Executive Overview ................................................................................................................................... ...........1 <br />ABM History Timeline ......................... ............. ..._.............................. ................................ ............. .......... ........... 2 <br />ABM at a Glance ....................................................................................................................................... ...........4 <br />Should Your Facility Needs Expand ........................................................................................................ ...........5 <br />Planning for a Seamless Transition ........................................................................................................ ...........6 <br />Our People ................................................................................................................................................ ...........8 <br />Training Program ................................................................................................................................... ........ 13 <br />Adequacy of Labor .......................................... ..... .......... .......... ........................ ........ ............................. .. ........ 14 <br />Managing Risk through Safety Programs .......... ............ ................................ .................. ...... ................. ........ 18 <br />Green Cleaning Overview ......................................................................................................................... ........ 21 <br />Equipment, Supplies and Chemicals ....................................................................................................... ........ 22 <br />Quality Assurance Program .................................................................................................................... ........ 24 <br />Uniforms - Yours or Ours ....................................................................................................................... ........ 26 <br />Sample Certificate of Insurance ................................................................................................................ ........ 27 <br />Tabs: <br />1) References <br />2) Statement of Work- Specific Work Plan (Proposed Staffing Plan) and Periodic Calendar <br />3) Proposal Qualification Form <br />4) Certification of Nondiscrimination by Contractors <br />5) Financial Documentation/ABM 2012 Annual Report <br />6) Sample Certificate of Insurance <br />7) City of Santa Ana Police Department RFP/ Addendum One <br />Note: Price Proposal - Pricing Summary - Enclosed in separate envelope. <br />25A-52