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ABM <br />Building Value <br />I1 ,; si{` for less Transition <br />It's an easy shift <br />Your transition process will be painless because we identify your service needs, select the appropriate <br />personnel, create a detailed implementation plan, and communicate it to everyone involved. Our teams will <br />work to create a smooth start-up: free from time-consuming disruptions. <br />Estimated Timeframe <br />Having reviewed your number of locations, breadth of service and requirements, we will transition your <br />account. Our service start-up plan customarily takes place during a four- to six-week period and typically <br />starts within thirty days of an award. <br />Importance of ongoing communication <br />In our years of experience, we've learned that the key to a successful transition is clear, ongoing <br />communication of expectations, objectives and outcomes with all parties involved, particularly with <br />management at all levels on both sides. <br />From the beginning, ABM will hold regular meetings with you to discuss all phases of the transition, identify <br />best practices and implement them, as needed. We will survey everyone on your staff who will be affected by <br />the transition in order to address key concerns. <br />Support and coordination <br />A start-up team will work with the City of Santa Ana to implement the transition plan. The team will remain <br />dedicated until your planned level of service is achieved and your objectives are being met. <br />Review " Plan Engage Manage Hand-Off Leam