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Focus resources on front line services <br />Use technology to enhance services and increase <br />productivity <br />Put resources/staff in positions where they will: <br />Have the greatest impact <br />Create positive change <br />Touch the most number of people <br />Businesses <br />Residents <br />Property Owners <br />Developers <br />Fill (7) existing positions <br />(1) Planning position <br />(2) Building positions <br />(4) Community Preservation positions <br />Utilize Santa Ana Volunteer Program (joint program with <br />SAPD) to assist with code enforcement activities <br />40 <br />