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4. Experience of staff assigned to the contract. <br />5. Experience of supervisory and management staff assigned to the contract. <br />Past Performance <br />25% <br />1. Past record of performance on contracts with other cities, governmental agencies or <br />public bodies, including such factors as reliability, adherence to specifications and <br />compliance with contract terms and conditions. <br />2. Acceptable, verifiable references and site reviews. <br />Cost of Proposal <br />25% <br />1. Cost of base proposal <br />2. Cost of add -on services <br />3. Cost of specialized services <br />FOLLOW -UP OF EVALUATION PROCESS BY CONTRACTOR <br />Contractors may follow up on the evaluation of the proposals by contacting Kurt Wiemann via <br />email at kwiemann(&santa- ana.org or by phone at (714) 647 -5088. <br />0 <br />19C -8 <br />