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1 <br />2 <br />3 <br />4 <br />5 <br />6 <br />7 <br />8 <br />9 <br />10 <br />II <br />12 <br />13 <br />14 <br />15 <br />16 <br />17 <br />18 <br />19 <br />20 <br />21 <br />22 <br />23 <br />24 <br />25 <br />26 <br />27 <br />28 <br />Paragraph 1 of this Exhibit A to this Agreement. <br />8.2 Reports of problems, including attendance issues, achievements, or <br />other inquiries about VTR/WEX activities shall be addressed immediately with <br />the affected participant and employer/instructor; CONTRACTOR shall inform WTW <br />staff within twenty-four (24) hours, through verbal or electronic <br />communication, which will allow for quick intervention and results oriented <br />action to address the issue with the participant. <br />8.3 CONTRACTOR shall report each participant's monthly attendance and <br />progress, including achievements, to WTW staff by the tenth (10th) calendar day <br />of the following month in a report format approved by ADMINISTRATOR. <br />8.4 CONTRACTOR shall provide, by the tenth (10th) calendar day of each <br />month, a status report for the preceding month, in a format approved by <br />ADMINISTRATOR. The monthly status report shall identify, but not be limited <br />to, the following: <br />8.4.1 Referrals received <br />8.4.2 Participants enrolled <br />8.4.3 Participants referred back to ADMINISTRATOR for non- <br />attendance <br />8.4.4 Participants disenrolled by WTW staff <br />8.4.5 Participants carried forward from previous month <br />8.4.6 Completions of VTR/WEX activity <br />8.4.7 Placements in unsubsidized employment <br />8.4.8 Average wage <br />8.4.9 Complaints received <br />9. PERFORMANCE MONITORING AND REVIEW <br />9.1 CONTRACTOR's performance will be monitored and reviewed by <br />ADMINISTRATOR. CONTRACTOR shall cooperate and assist ADMINISTRATOR in <br />monitoring performance. ADMINISTRATOR will conduct case reviews as part of an <br />('iM0313) <br />9 of 22 <br />(April 8. 2013)