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STANDARDS: ADMINISTRATION <br />Introduction and Overview <br />The State Standards governing Board Administration require that the WIB: <br />• Membership meets all legal requirements (WIA Section 117(b), SB 293) and is <br />representative of the community <br />Meets other required WIA elements (sections 117(h) and 212(b), SB698) <br />• Continuously reviews performance of its programs and initiatives, and has a strategy for <br />encouraging and ensuring continuous improvement. <br />• Transparently communicates the results of its efforts with the community. <br />Except for verifying past performance, this Section requires relatively little new evidence. It <br />draws on examples from prior sections and in its Appendices provides information to address <br />many of the elements of these requirements. <br />We also provide additional evidence and argument to suggest that the Santa Ana WIB not only <br />meets the required standards, surpasses them in order to create an open, committed, and <br />innovative presence in Santa Ana. The Santa Ana WIB is a local and regional leader in <br />workforce improvement. It encourages the businesses development and business practices <br />that form labor demand matrix. <br />Activities In Support of Excellent WIB Administration <br />The WIB meets all legal WIA requirements as follows: <br />Section 2 and 3 and the By -Laws and WIB materials in the Appendices show that Santa <br />Ana plans its recruitment of new members in a way that responds to perceived needs. <br />• Labor constitutes 17% of the composition of the WIB. <br />We have shown above that the WIB both monitors and is responsive to the needs and <br />opportunities of the One -Stop WORK Center, and that the WIB's committees reflect its <br />activities in general. In specific, the WIB maintains an active Youth Council (its Youth <br />Committee). The WIB's Employer and Customer Services Committee (its Business <br />Services Committee) is tasked with constantly reviewing and updating the Business <br />Service Plan and does so. <br />The WIB also maintains an Oversight and Data Committee that both monitors the WORK <br />Center One -Stop activities, but tracks regional data to determine and understand gaps <br />in the skill base that need addressing. <br />• The transparency of the WIB's activities is shown by its advertised and open regular <br />meetings, and its ability to make its competition fair is shown by its CSUF and Chapman <br />University contract of outside evaluation of the WIA grant programs. That contract(s) <br />were competed through an RFP process that met City, State and Federal procurement <br />standards, with expressed evaluation criteria. <br />55 <br />19F -64 <br />