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Table 3 -6 presents the number of follow -up survey respondents who visited the Santa Ana WORK Center between the end of their quarter of registration and December 31, 2008, and reported using each service at least once, along with the projected number of uses among these individuals for each service. Consistent with the findings observed at baseline, one -on- one help preparing a resume is the service utilized by the majority of Santa Ana WORK Center Clients who were surveyed. Table 3 -6 Santa Ana WORK Center Service Utilization and Rating Follow -up survey respondents were also asked which of the services they utilized between the end of their quarter of registration and December 31 they found to be "most helpful." Respondents named one (n =69, 56.6 %), two (n =28, 23.0%), or three or more services (n =25, 20.5 %), as "Most helpful." Another twenty -four respondents who used the Santa Ana WORK Center during this time period did not name the service that they found to be most helpful. Table 3 -5 depicts the ratio of respondents who indicate that each service was "Most helpful" to the total number who used it and provided a response. "Using the Internet to search for jobs" and "oneon -one help preparing a resume" were rated as the most helpful services by the highest proportion of survey respondents. Projected Number of Clients Nu»nber In #egrnted Services 4f Uses Count Percent Count Received one -on -one help preparing a resume 119 82.1 % 232 Used computers to search for jobs on the internet 155 80.4% 421 Review job postings on the Job Order Board 107 73.8% 379 Used telephones or office equipment 82 56.6% 268 Used computers to send or check emails 68 47.2% 253 Attended on -site job interviews or job fairs 61 42.4% 152 Received assistance with an unemployment insurance claim 60 41.4% 107 Received one -on -one counseling 53 36.8% 104 Attended a Job Search Workshop 53 36.6% 136 "Other" 12 8.3% 44 a. Results from 146 follow -up respondents who reported using at least one service. Individuals who did not recall whether they had used a service are not included in the percentage calculations. Center during this time period did not name the service that they found to be most helpful. Table 3 -5 depicts the ratio of respondents who indicate that each service was "Most helpful" to the total number who used it and provided a response. "Using the Internet to search for jobs" and "oneon -one help preparing a resume" were rated as the most helpful services by the highest proportion of survey respondents.