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(F) Procedures for calling the police regarding observed or reported criminal activity. (G) Procedures for management of queuing lines. (H) The location and description of any video games proposed to be on the premises. (24) The operator shall be responsible for submitting a detailed outdoor fencing and dining plan where outdoor dining is proposed as part of the business operation. If the proposed dining area or fencing is in the public right of way, the applicant must obtain all required permits and approvals from the Public Works Agency. (25) Combined alcohol storage and display areas shall not exceed five percent (5%) of the gross floor area of the licensed establishment. Section 29. Section 41-196.2 of Chapter 41 of the Santa Ana Municipal Code is hereby added to read in full as follows: Sec. 41-196.2. Concert venues. (a) Conditional Use Permit required. No concert venue, as defined in Section 41-44.5, may operate as a commercial use unless a conditional use permit has been approved for such establishment pursuant to Article V of this chapter. Prior to the public hearing for the approval of said conditional use permit, the establishment must be in compliance with all provisions of Chapter 41. (b) Operational standards for concert venues. The following operational standards shall be included in the conditions of approval for the conditional use permit required pursuant to Section 41-196.2: (1) The owner or manager of the licensed premises shall maintain on the premises a written security policy and procedures manual, that has been approved by the Police Department, addressing at a minimum the following items: (A) Procedures for handling obviously intoxicated persons. (B) The method for establishing a reasonable ratio of employees to patrons, based upon activity level, in order to ensure adequate staffing levels to monitor beverage sales and patron behavior. (C) Procedures for handling patrons involved in fighting, arguing or loitering about the building, and/or in the immediate adjacent area that is owned, leased, rented or used under agreement by the Licensee(s). Ordinance No. NS-2847 Page 25 of 39