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10. CONFIDENTIALITY <br />a. Contractor shall maintain the confidentiality of all records, including billings and any <br />audio and/or video recordings, in accordance with all applicable State and Federal codes and <br />regulations, as they now exist or may hereafter be amended or changed. <br />b. Prior to providing any services pursuant to this Agreement, all employees, <br />subcontractors, and volunteer staff or interns of Contractor shall agree, in writing, with <br />Contractor to maintain the confidentiality of any and all information and records which may be <br />obtained in the course of providing such services. The agreement shall specify that it is effective <br />irrespective of all subsequent terminations of Contractor's employees, subcontractors, volunteers <br />or interns. <br />c. All confidential information furnished by Contractor to City hereunder will be kept <br />confidential by City and shall not, without the prior written consent of Contractor, be disclosed by <br />City, or by its representatives, contractors, or employees in any manner whatsoever, in whole or <br />in part, and shall not be used by City or its representatives, contractors or employees who need to <br />know the Confidential information. <br />11. CONFLICT OF INTEREST CLAUSE <br />Contractor covenants that it presently has no interests and shall not have interests, direct <br />or indirect, which would conflict in any manner with performance of services specified under <br />this Agreement. <br />12. NOTICE <br />a. Any notice, tender, demand, delivery, or other communication pursuant to this <br />Agreement shall be in writing and shall be deemed to be properly given if delivered in person or <br />mailed by first class or certified mail, postage prepaid, or sent by telefacsimile or other <br />telegraphic communication in the manner provided in this Section, to the following persons: <br />To City: Clerk of the City Council <br />City of Santa Ana <br />20 Civic Center Plaza (M-30) <br />P.O. Box 1988 <br />Santa Ana, CA 92702-1988 <br />telefacsimile (714) 647-6956 <br />With courtesy copies to: <br />City of Santa Ana <br />Santa Ana Jail <br />60 Civic Center Plaza <br />Santa Ana, California 92702 <br />telefacsimile (714) 245-8116 <br />and