19C - RFP INTEGRATED SOFTWARE - Laserfiche WebLink

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SAPD Integrated Law Enforcement Solution RFP Chapter 1: Rules of Preparation 14. Training - The Police Department and the vendor will develop a mutually agreeable training schedule. Training will be conducted at the Police Department facilities and consist of both operational and administrative information. Training is a critical issue for Police Department personnel. In preparing your response, be prepared to address the number of persons to be trained, estimated hours of training and the availability of training medium materials (including photocopies, electronic formats and video media). 15. Software Defects - The vendor shall promptly correct all software defects for which the vendor is responsible, within a time period agreed upon by the Police Department and the vendor. 16. Patents and Royalties - Vendor, without exception, shall indemnify and hold harmless the Police Department, its officers, officials, employees, designated volunteers (reserves) and agents from any liability of any nature or kind, including costs and expenses for or on account of trademark, copyrighted, patented, or non- patented invention, process or article manufactured or used in the performance of the contract, including its use by Police Department. If the vendor uses any design, device or materials covered by patent, trademark or copyright, it shall be mutually understood and agreed without exception that the offering prices shall include all royalties or costs arising from the use of such design, device or materials in any way involved in the work. Errors and Omissions The vendor shall point out to Police Department, and not be allowed to take advantage of any obvious errors and/or omissions within this offering or the vendor's response. Rights to Pertinent Materials All responses, inquiries, and correspondence relating to this RFP and all reports, charts, displays, schedules, exhibits, and other documentation produced by the vendor that are submitted as part of the proposal shall become the property of the Police Department upon receipt. Government Code Sections 6250 et. Seq., the "Public Records Act," defines public record as any writing containing information relating to the conduct of the public's business. The Public Records Act provides that public records shall be disclosed upon written request, and that any citizen has a right to inspect any public record, unless the document is exempted from the disclosure requirements. The City cannot represent or guarantee that any information submitted in response to the RFP will be confidential. If the City receives a request for any document submitted in response to this RFP, it will not assert any privileges that may exist on behalf of the person on business submitting the proposal. It is the responsibility of the person or business entity submitting the proposal to assert any applicable privileges or reasons why the document should not be produced. 19C -13