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SAPD Integrated Law Enforcement Solution RFP <br />Chapter 2: Vendor Response <br />Documentation <br />1. Is the Information Model (e.g., data dictionaries and schema <br />information) provided to clients for all databases? Y/N <br />If yes, describe how and in what form the Information Model is made available <br />to users. That is, is it on CD, the web, hardeopy, etc? <br />Z Ability to maintain on -line user - defined documentation and <br />procedures: <br />a. Provide spell /grammar check capability Y/N <br />b. Searchable by key words Y/N <br />c. Download information from existing text files Y/N <br />d. Glossary of terms Y/N <br />e. Standard operating procedures Y/N <br />f. Policies Y/N <br />g. Statutes and codes Y/N <br />3. Ability to track User name and revision dates when on -line Y/N <br />user documentation is revised/changed <br />4. A full set of user documentation should be available detailing <br />the functionality of each application. User documentation <br />should be in narrative form and should be understandable to <br />non - technical users. Also, an on -line version of this <br />documentation is desired to allow key word searching to <br />facilitate location of the needed text. <br />a. On -line context - sensitive help functions Y/N <br />b. On -line user - friendly tutorial Y/N <br />C. Site - specific on -line documentation and user guide Y/N <br />d. Keyboard templates Y/N <br />e. Field level help YIN <br />f. Flyover messages Y/N <br />19C -42 2.23 <br />