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SAPD Integrated Law Enforcement Solution RFP <br />Chapter 2: Vendor Response <br />5. A full set of technical documentation describing systems <br />design, operations, troubleshooting, and performance tuning <br />should be made available to the systems administrator. <br />a. Dispatcher's Guide Y/N <br />b. System Manager's Guide Y/N <br />C. Other (please describe) <br />6. The Police Department will require the selected vendor to <br />place all source code in a third party escrow account. The <br />account most include all historic and current software <br />releases, documentation for the duration of the Police <br />Department's ownership of the vendor supplied products and <br />the Department must reserve umnitigated access to the source <br />code for Department -only usage. <br />Vendor agreement: Y/N <br />19C -43 2.24 <br />