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SAPD Integrated Law Enforcement Solution RFP <br />Chapter 2: Vendor Response <br />f The Police Department anticipates a comprehensive support agreement to be <br />forged with the finalist vendor. Please identify your proposed recurring <br />support plans, with associated pricing: <br />g. In an attachment, please include copies of your standard maintenance <br />agreement(s) with option plans shown. Location of attachment: <br />h. Describe how switching between versions and portions of software, will be <br />handled: <br />i. Describe the procedures for trouble notification: <br />19C -47 2 -28 <br />