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19C - RFP INTEGRATED SOFTWARE
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19C - RFP INTEGRATED SOFTWARE
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Last modified
11/15/2013 7:31:12 AM
Creation date
11/15/2013 7:18:01 AM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Police
Item #
19C
Date
11/18/2013
Destruction Year
2018
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SAPD Integrated Law Enforcement Solution RFP <br />Chapter 2: Vendor Response <br />j. Describe the procedures for customer initiated trouble reporting, status <br />tracking and correction: <br />k. Describe the procedures for using the 24 -hour hot line service: <br />1. Describe any software or hardware used to assist in technical <br />troubleshooting (indicate any costs in the Pricing Forms): <br />19C -48 2.29 <br />
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