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SIEMENS <br />INDUSTRY, Inc. <br />Synopsis <br />hN� <br />aSUCf <br />Service <br />Coverage <br />Response time — onsite for critical components <br />Response time 4 hours <br />Response time — onsite non - emergency <br />Next business day — Monday through Friday <br />8:00am -5:00 m <br />Hours of Service <br />24/7/365 <br />Emergency Service <br />Weekends, Holidays and after hours included <br />Milestone Video System Software <br />Included <br />Software Revisions included as released <br />Labor Coverage <br />Included <br />Parts Coverage <br />Included <br />Preventative Maintenance —visual inspection <br />ncluded, three times during contract term <br />Camera Cleaning <br />Included, three times during contract term <br />Siemens Pricing Summary <br />Siemens Industry, Inc. shall provide the services as outlined in this proposal dated 11/11/2013 and the attached <br />terms and conditions. <br />Duration: This agreement shall remain in effect for an Initial Term of 18 months beginning 12/1/2013. <br />18 months 12/01/2013 to 05/31/2015 $99,540.00 paid in advance <br />Applicable sales taxes are included in the price of this proposal. Prices quoted in this proposal are firm forgo <br />days. <br />Proposal accepted by: Proposal submitted by: <br />Otto Laufer <br />Officer Santa Ana Police Department <br />Signature Date <br />P.O.# <br />M <br />❑ Customer purchase order included as an attachment to this <br />agreement and will be referenced on invoices. <br />❑ Customer purchase order not required. Invoices will be <br />approved and processed with signature of authorized customer <br />representative. <br />Thank you for your time and consideration, <br />Doug Hicks <br />Business Development Manager <br />Siemens Industry, Inc. <br />Cities and Infrastructure <br />714 - 454 -9809 <br />Siemens Confidential and Proprietary <br />25A -12 <br />Doug Hicks <br />Business Development Manager <br />Siemens Industry, Inc. <br />Signature Date <br />Eric Ackerman <br />Area Fire Safety and Security Manager <br />Signature Date <br />