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PHZ'; NIX <br />"I"., aMw <br />h <br />ry eo vmna o"I"., GROUP <br />"1JIdV." <br />FIRM AND PERSONNEL EXPERIENCE <br />For over 30 years, Phoenix Group has been partnering California agencies to create and manage best. <br />practice processing and collections solution. The team below has been providing all services to the City of <br />Santa Ana on a dally basis, Our senior management team has extensive Industry experience and our <br />customer service representatives are all fully trained and experienced in assisting the residents of Santa <br />Ana. There will be no 'learning curve" — a benefit to the City, Our organization chart highlights the number of <br />years' experience working in the citation processing industry and /or with Phoenix Group. <br />6 <br />25A -18 <br />