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25A - AGMT- PARKING CITATION SRVS
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12/16/2013
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25A - AGMT- PARKING CITATION SRVS
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Last modified
12/12/2013 2:43:17 PM
Creation date
12/12/2013 2:14:22 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Police
Item #
25A
Date
12/16/2013
Destruction Year
2018
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PZNX <br />IAI�tl R.N fi'IJM 11111M1 cRPUP <br />Datamax- O'Neil Apex 3 Printers: <br />• 3" direct thermal printer (no Ink) <br />• Lightweight and small <br />• Fast, Lightweight and Cost - effective <br />Easy to Use - Simplified LED lights Indicators <br />• Endurance - High Capacity Li -ton battery can last a full day <br />• Charging Options - AC adaptor and vehicle charger options <br />*Alternative printer options available upon request <br />#2 SCANNING OF ORIGINAL CITATIONS <br />Phoenix Group Information Systems has the ability to scan all original hardcopy citations to a digital format <br />for easy retrieval. In addition, we are in the process of upgrading this feature by allowing automatic <br />attachment to the citations record in the Wincite web interface. This enhancement will allow the user to <br />retrieve a copy of the scanned citation when they Inquiry a citation. This feature already exists for <br />handheld citations. The upgrade is expected to be completed in 60 days. <br />#3 CHECK 21 <br />NEW PA YMENT PROCESSING SOLUTION; Check 29 <br />Phoenix Group is Implementing a new service for the City of Santa Ana that will significantly reduce the <br />workload of city staff. <br />Phoenix Group will be responsible for total process integration <br />This enhanced service will be available within a month of the bid being awarded <br />Phoenix Group is has partnered with Bank -Up to provide check 21 processing for the City of Santa Ana, <br />Bank Up Corporation is a growing provider of technology solutions and services to financial institutions and <br />government agencies. Founded in 1989, Bank Up works with more than 70 customers across the country. <br />Headquartered in Alameda, California, the company also has offices in El Monte, CA, In 2010, the City of <br />Sacramento contracted with Bank Up to provide parking citation processing services. <br />This "Best of Breed: solution will be fully managed by Phoenix Group and will include: <br />• Scan lines on all letters sent by Phoenix Group <br />• Remittance processing done at Phoenix Group <br />• Full reconciliation of checks and remittances <br />• Scanning, capture, online archive and retrieval of all check images(front and back) in WINCITE <br />• Creation of Check 21 files for electronic bank deposits and upload files into WINCITE <br />• An electronic update to the City's accounts receivable system, If desired <br />#4 EASY PAY. PAY ANYWHERE <br />Phoenix group will be offering citizens the ability to pay citations via cash 24/7 at any one of the locations <br />throughout Santa Ana. Once the payment Is made, citizens are given Immediate confirmation that their <br />payment has been received and Phoenix Group is notified of the transaction in real -time. This will benefit <br />those citizens who do not have a credit card, reduce walk In traffic at the County and may increase <br />revenue. <br />24 <br />25A -27 <br />
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