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InfoSend Response - 12/29/2006 <br />25J -24 <br />14 <br />Meets <br />Partially <br />Does not <br />Future <br />ID <br />Meets <br />Meet <br />Enhancement <br />GR -32. <br />All bills and designated forms are to be <br />delivered to a Southern California Post Office <br />by 3:30 p.m. the same or next business day <br />following receipt of the printing files. Vendor <br />will notify COSA by noon of that day if there <br />are to be any delays in delivering the bills to <br />the post office. <br />X <br />Mail is currently delivered to the Anaheim <br />Postal Hub at 5:15 p.m. This provides the City <br />with the same mail turnaround that would be <br />achieved if the mail was dropped off at 3:30 <br />p.m. because the mail does not need to be <br />delivered from a local post office to the postal <br />hub. <br />QUALITY <br />GR -33. <br />After bills and forms are printed, a quality <br />inspection will be performed by vendor <br />personnel using, but not limited to the following <br />criteria: <br />1) No fading of ink on any part of the form. <br />2) No tears, wrinkles or damage to paper. <br />X <br />3) No smudges, spots, or specs of ink on the <br />form. <br />4) The printing is to be centered on the form. <br />5) Acceptable OMR scan mark. <br />Must have an easily readable OCR scan line <br />on bottom of coupon. <br />GR -34. <br />All bills and forms that do not pass the quality <br />inspection shall be reprinted by vendor at no <br />X <br />cost to COSA and be prepared for mailing the <br />same day or as instructed by COSA. <br />GR -35. <br />All documents damaged during any process <br />(printing, inserting, or vendor handling) shall <br />X <br />be reprinted the same day at no additional <br />expense to COSA. <br />ELECTRONIC BILL PRESENTMENT AND <br />PAYMENT <br />GR -36. <br />COSA will also be implementing an electronic <br />bill presentment and payment (EBPP) solution <br />X <br />simultaneously to outsourcing the printing and <br />mailing functions, with a single vendor for both. <br />GR -37. <br />Customers will access all EBPP options via a <br />X <br />link on COSA's existing website. <br />GR -38. <br />The EBPP website must have the same "look <br />X <br />and feel" as the City's current site. <br />GR -39. <br />The site must be compliant with Section 508. <br />X <br />GR -40. <br />Vendor will send customers, who sign up for <br />EBPP, an e-mail notification alerting them that <br />their bill is ready for viewing. The customer <br />will either click on the e-mail or go to the <br />COSA website to find the link to their bill <br />X <br />image. The bill image will be provided by the <br />vendor. The image must be printable and able <br />to be exported into other usable format spread <br />sheets Excel, etc.), and PDFs. <br />25J -24 <br />14 <br />