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Administrative Plan -Table of Contents <br />Chapter 16 <br />PROGRAM ADMINISTRATION <br />PART I: ADMINISTRATIVE FEE RESERVE \[24 CFR 982.155\] ................................... 16-2 <br />PART II: SETTING PROGRAM STANDARDS AND SCHEDULES .............................. 16-2 <br />16-II.A. Overview ............................................................................................... 16-2 <br />16-II.B. Payment Standards \[24 CFR 982.503; HCV GB, Chapter 7\] ............... 16-3 <br />Updating Payment Standards .......................................................... 16-3 <br />Exception Payment Standards \[982.503(c)\] ................................... 16-4 <br />Unit-by-Unit Exceptions \[24 CFR 982.503(c)(2)(ii)\] .................... 16-4 <br />"Success Rate" Payment Standard Amounts <br />\[24 CFR 982.503(e)\] ....................................................................... 16-5 <br />Decreases in the Payment Standard Below the Basic Range <br />\[24 CFR 982.503(d)\] ...................................................................... 16-5 <br />16-II.C. Utility Allowances \[24 CFR 982.517\] .................................................. 16-6 <br />Air Conditioning ............................................................................. 16-6 <br />Reasonable Accommodation .......................................................... 16-6 <br />Utility Allowance Revisions ........................................................... 16-6 <br />PART III: INFORMAL REVIEWS AND HEARINGS ........................................................ 16-6 <br />16-III.A. Overview ............................................................................................... 16-7 <br />16-III.B. Informal Reviews .................................................................................. 16-7 <br />Decisions Subject to Informal Review .......................................... 16-7 <br />Notice to the Applicant \[24 CFR 982.554(a)\] ................................ 16-7 <br />Scheduling an Informal Review ..................................................... 16-8 <br />Informal Review Procedures \[24 CFR 982.554(b)\] ....................... 16-8 <br />Informal Review Decision \[24 CFR 982.554(b)\] ........................... 16-8 <br />16-III.C. Informal Hearings for Participants <br />\[24 CFR 982.555, Pub.L. 109-162\] ...................................................... 16-9 <br />Decisions Subject to Informal Hearing ........................................... 16-9 <br />Informal Hearing Procedures ........................................................ 16-10 <br />16-III.D. Hearing and Appeal Provisions for Non-Citizens <br />\[24 CFR 5.514\] ................................................................................... 16-15 <br />Notice of Denial or Termination of Assistance <br />\[24 CFR 5.514(d)\] ........................................................................ 16-15 <br />USCIS Appeal Process \[24 CFR 5.514(e)\] ................................... 16-16 <br />Informal Hearing Procedures for Applicants <br />\[24 CFR 5.514(f)\] ......................................................................... 16-16 <br />Informal Hearing Procedures for Residents <br />\[24 CFR 5.514(f)\] ......................................................................... 16-17 <br />Retention of Documents \[24 CFR 5.514(h)\] ................................ 16-18 <br /> <br />Page 23 <br />04/01/14 <br /> <br />