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❑ Review all relevant and available documentation from relocation sites, including <br />leases, financial statements and unreimbursed capital expenditures; <br />❑ Implement valuation methodology to determine the loss of goodwill suffered by <br />the business, including giving consideration to betterment, if any; <br />❑ Prepare a full or summary narrative appraisal report or declaration of value; and <br />❑ Provide support in negotiations and litigation (as needed). <br />All of the above tasks would be completed by Donna Desmond. Budgetary estimates of <br />goodwill loss can be completed within one week of request. Appraisal reports can be <br />completed within three to four weeks of receiving all applicable documentation from the <br />business owners. Goodwill loss appraisals are often delayed by business owners' <br />reluctance to provide financial documents, including income tax returns. DDA works <br />closely with project staff and the relocation consultants to ensure business owners <br />understand the necessity of providing such documentation. Further, DDA continues to <br />engage the business owners in order to provide a level of comfort with the process. <br />Donna Desmond provides all appraisal services to her clients. Therefore, less <br />experienced staff members are not performing appraisal tasks or billing hours for <br />bringing the responsible appraiser up to speed. As a result, the appraisal process is <br />streamlined, typically resulting in a more cost effective fee structure for appraisal <br />services, quicker turnaround time and a high level of quality. <br />Certifications <br />EXHIBIT C-1: Non -Collusion Affidavit <br />EXHIBIT C-2: Non -Lobbying Certification. <br />10 of 10 <br />Response to the City of Santa Ana's RFP for On -Call Right of Way Specially Services <br />