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Training Prya ra m <br />We provide you with employees that have the training they need to successfully perform janitorial services in <br />your city parks, Improve efficiency, and develop new skills. Every ABM employee meets the following criteria: <br />• Technically proficient with chemicals, equipment and methods <br />• Familiar with the rules and regulations of your sites <br />• Thoroughly trained in job safety <br />• Committed to providing outstanding client service <br />• s <br />During the start-up phase, ABM Project Managers and Supervisors conduct employee training sessions at <br />one of your locations in a classroom setting. These sessions include site - specific rules and regulations. ABM <br />policies and procedures and basic job training, <br />Training for service workers concentrates on specific work tasks, Our Supervisors demonstrate each task <br />step -by -step, detailing the importance of each step along the way, and train them to perform visual <br />inspections before completing work. The Supervisors also provide guidance to the service workers as they <br />work. <br />Once initial training is complete, Supervisors perform recurring reviews to make sure that they are maintaining <br />City of Santa Ana and ABM standards, By empowering our employees with comprehensive training, we are <br />able to minimize deficiencies and quickly identify opportunities for improvement. <br />Our managers conduct recurrent training sessions for <br />current and replacement employees at your sites. These <br />sessions are more technical in nature and concentrate <br />on specific job tasks and duties, such as specialized <br />certifications and interdisciplinary training. Employees <br />are trained in groups specific to their function. <br />Compliance is measured and tracked by attendance, job <br />performance, tests, etc. to ensure all employees are <br />receiving the proper level of training. <br />26 1IWJ Building Value <br />