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14M to] iTjI=1 N=1:7T1IN4 <br />It is our commitment to provide our customers with the best value and quality in building and facility <br />maintenance services. We at the Bell Building Maintenance Company firmly believe that our <br />continuous success depend on the following principles that we adhere to: <br />• Performance - Value -added Services and Accurate Fulfillments <br />• Speed- Prompt and On -time, 24 hour Services and Responses <br />• Quality- Quality Works through Management Program <br />• Reliability- Consistent and Predictable Services <br />These principles guarantee our valued customers the full benefits of a performance- oriented, <br />highly- responsive company that consistently performs outstanding work. Our continuous efforts <br />to reinvent and improve ourselves, have allowed us to offer top quality work at a competitive <br />price. <br />Today, we are a premier quality and value -added provider that boasts many loyal clients who <br />have been long satisfied with our responsive services. We maintain a double redundancy at our <br />customer service center to help us respond to any emergency without undue delay. A project - <br />specific supervisor and a service representative are assigned to each client and project, to help <br />facilitate site familiarization and staff /resource management. All our team members and staffs <br />are trained and are familiar with our proprietary "in process" inspection and follow -up procedures <br />to ensure highest quality level of service and maximize customer satisfaction. <br />COMPANY CODE OF CONDUCT <br />We adhere to all published guidelines and recommendations by U.S. Labor Department, the <br />State of California, and the Fair Labor Association, as well as other non - governmental entities. <br />We have taken measures to ensure fair and quality working conditions for those who work for <br />us. The detailed COMPANY CODE OF CONDUCT, which articulates of our company's <br />principles on these important issues, can be obtained through request. <br />We pay our employees competitive and prevailing wage rates and company paid vacations, <br />holidays, sick leave, and health insurance. BBMC also offers personnel a performance <br />incentive program and reward program. <br />15 <br />L�HB�4 <br />