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CITY HALL <br />City Hall and the Ross Annex are located at 20 Civic Center Plaza and open Monday thru <br />Thursday and every other Friday, 8am to 5pm. City Hall is located within the Civic Center <br />Complex that includes City, County, State and Federal offices. The City Departments housed at <br />City Hall include City Manager's Office, Clerk of the Council, City Attorney's Office, <br />Community Development Agency, Personnel, Public Works Agency, Planning and Building <br />Agency and Finance Department. City Hall provides residents and the public with various <br />services ranging, but not limited to Cashier, Business License, Dog License, Planning counter, <br />Public Works counter, Building Plan Check, Community Preservation, Housing Administration, <br />Police/Fire Plan Check, Purchasing, Risk Management, Economic Development etc. <br />II. SCOPE <br />The City's goal is to provide deterrence against crimes of vandalism, theft and bodily injury at <br />City Hall and Ross Annex. <br />III. RESPONSIBILITY OF CONTRACTOR <br />The Contractor will provide Custom Protection Officer services approximately 80 hours per <br />week at City Hall Monday through Friday. In addition, provide two guards for the duration of <br />the scheduled Council Meetings. The Contractor shall perform the following: <br />• Perform roving patrols of interior and exterior building areas. <br />• Complete incident and daily operating reports. <br />• Respond as necessary to support other life safety duties as identified in post orders and <br />standard operating procedures. <br />• Direct patrons to areas within the Civic Center. <br />• Report building maintenance and safety concerns as necessary. <br />• Mitigate various issues that arise in and around City Hall based on Civic Center activity <br />Custom Protection Officers present at City Council Meetings: <br />One security guard patrols the Council Chambers perimeter and the second security guard patrols <br />the parking structure (Building # 19) in front of City Hall to provide a safer passage to and from <br />Council Chambers to Building #19. <br />The Contractor shall provide all management, supervision, and overhead for all contractor's <br />employees and shall be solely responsible for instituting and invoking disciplinary action of <br />employees not in compliance with Contractor's rules and regulations, as well as any other policy <br />established by the contracting parties. <br />The Contractor shall develop a comprehensive set of Post Orders documenting both general <br />procedures as well as site - specific responsibilities. Post Orders shall be prepared prior to the <br />commencement of the contract and must be reviewed and approved by the City with fifteen (15) <br />days from commencement of contractor's services. <br />Page 12 of 14 <br />25D -38 <br />