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Project Management
<br />The City of Santa Ana is committed to serving Its population of 325,000 people with reliable and high - quality water and
<br />sewer service. As part of this commitment, the City desires to select two consultants to provide engineering services on
<br />an as- needed basis. We have thoroughly reviewed the RFP and have an understanding of what the City needs for the as-
<br />needed consultant. The RBF team brings thefollowing components as the selected as- needed consultant;
<br />► Responsiveness; The work to be performed under the as- needed contract can be variable, by discipline, scope,
<br />schedule, and budget. Some projects will require a concise proposal to be submitted, some projects will be
<br />authorized to begin Immediately. No matter the size or duration of the contract, RBF is committed to providing
<br />the highest level of responsiveness to the City. We will respond and submit on _,,,((proposal requests by the time
<br />specified by the City. We have assigned one primary point of contact for convenience; John Nagle (Project
<br />Manager), and one alternate In the event John is not available: Tor! Yokoyama (Task Manager). Please see our
<br />Communication Plan below for more description on this,
<br />m Resources: RBF's team Is comprised of water and sewer experts with a long history and demonstrated track
<br />record of successful water and sewer pipeline designs, as well as design expertise In other facilities such as
<br />pump stations, wells, reservoirs, and pressure reducing stations (described further in the Project Team section).
<br />In addition, RBF also has expert multi - disciplined staff typically needed for water resource projects, including all
<br />In -house Irvine office staff to provide the required services described above. The only service Identified In the
<br />RFP we do not provide In -house capabilities for Is geotechnical services. RBF brings the resources of over 200
<br />staff located in our Irvine office, just minutes away from the City. RBF's management team will provide the City
<br />with direct access to this resource of experts who also have In-depth knowledge of local Issues and
<br />requirements unique to Orange County, This also relates to our ability to be responsive to the city, With all in-
<br />house team members, there Is no lost time to coordinate a subconsultant, or set up a contract. We will simply
<br />have an internal kick -off meeting, and get started right away,
<br />► QA/QC; It Is not the City's job to ensure the work of their as- needed consultant is accurate, complete, and free
<br />of errors and omissions. Otherwise, the consultant is only adding to the workload of Qty staff, RBF Is
<br />committed to providing the City with high quality designs and services to ensure the City's customers are being
<br />provided the highest quality service, and City staff Isn't spending valuable time checking their consultants
<br />work. With our expansive staff resources, and CIA /QC program (described further below), the deliverables will
<br />meet the highest of City expectations,
<br />MANAGEMENT APPROACH
<br />The specific scope of work, schedule and deliverables will depend on the particular project Identified by
<br />the City. Once a project is identified, we see the development of the scope of work and project
<br />schedule as a collaborative effort between our Project Manager and the City, If desired, RBF can work
<br />with City staff to help identify and prioritize system improvements that will help to meet key
<br />objectives. RBF also has the capability of performing condition assessments, hydraulic modeling and
<br />analysis, and other preliminary studies that might be necessary to help identify and define
<br />Improvement projects.
<br />In our experience, preparing a comprehensive scope of work that clearly identifies the various project tasks and the
<br />deFverables expected from those tasks, along with the responsibilities for each deliverable, is a critical flrst step in the
<br />task order execution process. Development and management of a comprehensive scope of work minimizes the chances
<br />of miscommunication or misdirection among all project team members.
<br />Prior to the submittal of a proposal for the Task Order, RBF's Project Manager will evaluate the project, technical subject
<br />matter, staff experience needs, project schedule and staff requirements to meet the project schedule. He will then meet
<br />with staff members who have the appropriate specialty expertise to review the project requirements and delivery
<br />CLIO.'.
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