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Project Approach UNDERSTANDING Tha City of Santa Ana Is committed to serving Its population of 325,000 people with reliable and high- quality water and sewer service. As part of this commitment, the City desires to select two consultants to provide engineering services on an as- needed basis. The services in general wlll consist of water and sewer main replacement design projects on arterial highways, local roads and public right of way citywide. The projects also may Include general street improvements. Environmental studies and documentation In accordance with CEQA will be required on all projects. Other services may also include construction management and inspection, mechanical, electrical, structural, and /or surveying. Other design projects may Include pump stations, wells, reservoirs, utility vaults and sewer lift stations, APPROACH TO ON-CALL SERVICES The on -call consultant must have a proven approach in designing water and sewer main projects in busy arterials and commercial areas. Addressing the concerns of the surrounding community and businesses and minimizing each project's Impact to them are Just as Important as properly designing a pipeline. The RBF team Is eager to establish an excellent working relationship with the City through exemplary service, design expertise, and a smooth design process. We have had great success providing on -call services with several local clients, as well as providing water and sewer main designs for a multitude of clients. Our team's design approach Is founded an the principles of choosing a highly qualified team, encouraging Innovative thinking, embracing the concept of value engineering, performing alternative analyses, and Implementing day-to -day proactive project development. This allows us to develop the best solutions for the City. Our philosophy combined with open communication with the City during all project phases will ensure a successful project. RBF's project approach will ensure the upfront preliminary engineering is completed properly to successfully move forward with final design and construction within the project schedule and budget. RBF's approach to delivering a quality project to the City Incorporates the following key elements: • Understanding the City's concerns, goals, and expectations. • Placing expert personnel In positions to address those concerns and meet the City's goals and expectations. • Proactively communicating analysis results and potential conflicts In order to make Informed decisions In a timely manner, • Identifying and addressing key project Issues. • Implementing a thorough QA /Oc program. RBF will carefully manage each phase of work in accordance with the required elements and major milestones, During the kickoff meeting, these items will be reviewed with the City to ensure the project goals and special concerns are Identified upfront. Careful consideration In the upfront planning and design will be achieved by creating a work plan encompassing all project elements. The successful implementation of the work plan requires early Identification of key Issues that need to he evaluated during field investigation and preliminary design. This upfront planning wlll allow RBF to ensure the project stays on schedule and that the City's goals are met, The success of each project will be the responsibility of RBF's Project Manager — Mr. John Nagle, the City's main point of contact. John's knowledge and experience with providing on -call services to clients, and specifically pipeline design will ensure appropriate resources are allocated for each task order and provide for a focused Implementation of each work plan. in addition to his own experience, John will utilize the experience of RBF's in- house design staff experts In the various fields required for the on -call services Including but not limited to: environmental, survey, structural, electrical, mechanical, transpa•tatlon, traffic, and permitting. The approach allows each member to operate efficiently within their expertise, so each project can be completed correctly, on schedule and within budget, R. 1. 25C -93