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ATTACUMENT A <br />SCOPE or WORK <br />PUBLIC MASS NOTIFICATION SYSTEM <br />1. Rrguircmelits <br />Contractor shall implement a County -wide public muss notification system with the primary <br />objective of quickly delivering alert, warning, and instructional messages via phone, SrVIS, <br />and/or e-nlaf to County, residents and businesses during times of disaster. Tile- Contractor shall <br />provide to County a production ready system licensed for use throughout Orange County's <br />enth-e region. <br />Contractor shall provide a system with sufficient administrative controls to manage System list <br />across County and city public safety jurisdictions, System users shall- only be capable of <br />viewing information and launching notification sessions to citizens within their jurisdiction, <br />The system shall have sufficient functionality, security andbandwidth to HCcampodn.le Cinutty- <br />wide data, regional use, multilingual outbound messages, gcdgraphical call list generation, acid <br />tiered system achninistration and use, Contractor's service shall be a Software as a Service <br />(°SnaS") that will .accomplish the Coomy's runss notification objectives stated herein. <br />Contractor's county -wide mass notiffoatinn system shall include, but is not limited to, the <br />following. <br />a. ['acitita[e public mass nokfficat[on distribution. <br />h. Tiered administration and security levels to optbtijzo, autuage; and control system use. The <br />service shall be highly contigumble to provide granular user rights and roles, restricting <br />data access and administrative oversight to lire appropriate personnel. The contiaolor shall <br />work in conjunction with the County to define multiplemser groups with different levels of <br />access, specitle rights and roles for each user account profile shall be established that <br />restrict or allow defined functions and access to various levels of the database based upon <br />ilte,profile. Cach department and user slat[ have frill access to the appropriate areas of his <br />or her purview, with capability to commumcate across departments or to the public, while <br />still providing a secure environment in which only die appropriate personnel have service <br />access to notify their respective stakeholders. <br />c.. Intuitive and easy to use interface that.rccluires minbnal training with an casy, user- <br />friendly message initiation process. There shall he four methods for delivery of <br />messages: <br />1, \fib User Interfa e; The authorizeduser will log -in .10 the Blackboard Cornice, <br />service vin the w.eb interface <br />2. Dial; (a Messaging Card• The user will be issued a Dia[-ia Messaging Caret that <br />can be kept in a wallet, on this card the toll-free number the user calls front the <br />User Interface will be on the card as wcll as the User ID, Upon entering the <br />Message Assistant, the user call cuter their password and follow a series of <br />tolephonic prompts to send a message directly from tite phone as if helsho is <br />using the User Interface <br />3. j,PhQne or Android a 1pp icatitLn The user can also create and send a message <br />using our illhone/iPad/il'od or Android appljeation oil :my 30 or Wifi Network, <br />The Connect App allows the user to create a voice, email and/or text message <br />and send it to any of the groups that are created or held within the County's <br />Contsw or Ini[inl: ' <br />nlackbonrd Canova, aro. Com+aeru hdhA6a.136r357ia. <br />Pile Corder G?55ae 1 <br />