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j. Capability of geo-coding AT&T and Verizon phone data to County -wide <br />geographical maps. The Contractor shall utilize data extracted from the 9-1-1 <br />database, and .employ methods and procedures to ensure that the outbound <br />telephone subscriber notification database is regularly managed, igeo.codcd, error - <br />corrected and updated. Service shall allow for a pre-geocodod import, provides <br />monthly app-gcucoded reports upon request. All geo-coding information (i.e, <br />ht/long) is the property ofthe County and is available upon raquest. <br />L Capability of generating call lists via geo.grap.lticaf map selection. The service will <br />ptrovicle an intuitive geo•mappiug tool that will allow the County to create specific <br />call list for certain areas of the County by quick and easily drawing shapes on a <br />rasp. For die most precise map shapes, this tool will also accept GIS Generated <br />Boundary Files ("shape tiles") and save them. int the system for users to recall then <br />at the point of need, as often as desired. <br />Sufficient security, backup, and redundancy. Contractor shall utilize the following <br />measures to support physical equipment and subsequent data security; Data facilities. with <br />redundant. power feeds and delta conucetivity, are fireproof, flood proal; and have level 4 <br />rating earthquake protection; All data shall be maintained at data centers with 24/7/365 <br />manned monitoring by expwienced security personnel; Access to all data shall be limitedto <br />specific authorized persormel with valid ideatification, handprint identification, and a key <br />card to enter the facility; and, Databases segregate into isolated VLANs with stringent <br />access control lists (ACLS) to protect data entering and exitng Blackboard Connect's <br />network. Contractor shall utilize secure transmissions for all data transfer to And from the <br />clients' sites. Specifically, Contractor shall afilize the following protocols to ensure secure <br />data transfers: 1-iT-missL/Sl"19l. All data transmitted to and from a client administration <br />website shall utilize secure transmissions that use 128 bit SSL, encryption or better. All <br />data transfer shall be porl'onned using either 5SL or SecureFTP st the County's preference; <br />Firewalls. All Connector database servers at all data centers shall be behind'a firewall, <br />inaccessible from the outside and secured on a separate Virinal Local Area Network <br />(PLAN) with non•roulable IP itddresses to the Internet, All firewalls shall be monitored. <br />24/7/365 by experienced security personnel using the latest industry standard tools; <br />Controlled Access. Employee access shall be controlled by stringent avicess control lists <br />and requires domain level authentication for access; and; DIYM. Contractor web servers <br />shall reside in a periineter security nehvork called u demilitarized zone (DIv1Z) that <br />separates the internal network from the outside world. <br />in, Contractor shall gmrnattee.a 9%99% uptime of service so that the County can initiate <br />messages when necessary. <br />n. The: ability to deliver 3;2 million 64 second voice leans pot hour and 1.8 million text and. <br />email messages perhour. <br />o. Inwgradon, and is registered, with FEMI A's Impgratteil Public Alen and Warning System <br />(IPAWS) and the Commercial IVlobile Alerting System (CMASJ.. <br />Ill. Contractor Rcspoasibi1Wes <br />Contractor shall perform services as follows: <br />1. Solution: Contractor shall provide a public mass notification system that meets the <br />County's functional and technical requirements specked in this Contract, including all. <br />all. <br />nlackbood Connect. Inc. Comracta inn lal..<0 <br />rite noldcr 625420 23 Comma# PAA-a6a-t7nl'168s <br />