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involvccl in the development and release of a feature. Quality Asstirant;e'personnel <br />are involved from the beginning of the software development lifecycle and see each <br />feature through from development to fin=d blanch and validation. Test and <br />Acceptance plans inay he changed in agreement by County and Contractor. <br />Test and Acceptance Plan outline is as follows: <br />1.1 Scope & plait Overview <br />1,2 Testing Approach <br />1.3 Tcs't Schedule (Test CD#, name, description, tints and date of execution) <br />1:4 Description of SetUp Proceifures <br />1.5 Duscci'ption of Action Procedure <br />1.6 Description of System Results <br />L7 Description of Expected Results <br />1.8 Description oC Actual Results <br />1.9 Variance Reporting <br />1,10 Resource Requirements for Resolution <br />1.11 Corrective Action <br />1.12 Summary or Results (with Signaturelsign-orf line) <br />1.13 Conclusion <br />5. ''raining. Manuals. and (Documentation: The Contractor &hull provide County with and <br />maintain two (2) copies of a comprehensive and customized PublicMass Notifieatam <br />System Manual designed to document the proposed solutions software functions, guide <br />trained users on detail process steps and train fiihtres users: Additiouaily, technical <br />specifications, including a network diagram of the systems architecture, data dictionary and <br />data schema, shall be provided to allow proper maintenance of the System, by County <br />network and database administrator staff. The County play copy all manuals and <br />documentation provided by Contractor for use unit distribution to County public safety <br />departments as needed. The Contractor sball provide in technical, administrative and user <br />truining:regaired for County staff to use the software soliitioll. <br />Contractor shall provide training of Cptntty glaff including all technical, administrative and <br />user training. All training shall be conducted using the actual application and data of the <br />County. Training material shall be provided in bath soft and bard copies for future County <br />"train the trainer" sessions. <br />''raining sessions shall seat up -to 25 participants per session. For on-site training, <br />the Contractor shall provide a central site for Srnining. Contractor shall also provide <br />a Train-lbe-Traincr model should the County require it. During training sessions, <br />users will be trained in best practices, and provided with detailed it fulmination <br />regarding Contractor support. <br />End user training shall consist of: <br />Introduction & Website Overview; Contacts (search & view contact details); <br />Groups Management (creating groups & editing groups); Mcssage Types, Send a <br />IilacUlwe[J Cennec6lna CanirSctdr tniiial: <br />File Polder 625430 27 Calumet d MA -060-1301 1 698 <br />