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for the client and project delivery staff. HDR RES will keep logs on a computer that the RES manager can access at <br />any time. On projects with multiple parcels and tight schedules, the RES manager will schedule regular weekly <br />meetings to ensure that all efforts are coordinated and to receive more thorough reports on the project's progress. <br />Throughout the project, staff members and the RES manager will meet regularly to discuss overall project scope, <br />progress, billings and budget. <br />Tracking System to Monitor project Budgetand/or Scrape <br />HDR RES has developed extensive tracking systems to meet the demands of its projects and to track HDR RES' <br />performance against the required scope of work. HDR RES' manager will work closely with the client to develop a <br />project scope and budget. Each separate contract or task is entered into an accounting system with an identifying <br />number and budget. If desired, the agent can fully describe in writing the work performed. At the end of each pay <br />period, entries are converted for payroll and tracking purposes. At the end of each monthly accounting period, a full <br />accounting by task is delivered to the City. The invoice details the hours of work by type of work performed for each <br />task and compares the amount billed to the amount budgeted for the task. <br />At least monthly, the RES manager uses information received from the agents and the client to develop a status <br />report to accompany the monthly invoice. HDR RES has advanced technical capabilities that allow the company to <br />adapt its tracking systems to the preferred systems of its clients. Tracking documents are usually updated at least <br />weekly, even if the client only requires them once per month. Tracking documents are designed for each client. <br />Special issues <br />The basis for successful right of way delivery is a thorough understanding of the project and the significant issues <br />that may delay the project. The main problematic issues are often clouds on titles and/or the relocation of utility <br />facilities. By reviewing title reports early on, the clearance and elimination of clouds on titles can be coordinated <br />appropriately with the affected property owners, the contracted title company and the City's legal counsel. <br />Although the City may have on-call utility consultants, the consultants are not typically aware of the process <br />necessary to obtain reimbursement for utility relocation costs and the proper procedures for preparing a Report of <br />Investigation, the Notice to Relocate, or the Utility Agreement. HDR RES staff can provide those services. <br />Managing properties with post -closing occupancy and partial acquisitions of improved business sites with reduced <br />parking are additional challenges. HDR RES provides recommendations and procedures leading to successful <br />resolution of complex property management issues. HDR RES staff will attend appraisal inspections, which provides <br />a better understanding of the challenges faced with partial acquisitions and its impacts to existing businesses. <br />The HDR RES team has a wealth of skills, experiences, and resources to perform the right of way services necessary <br />to address the needs and requirements for these City projects and any other assignments to assist the City in <br />meeting its goals. <br />Innovative Concepts and Cost Savings Ideas <br />• Settling by way of administrative settlements is sometimes more cost effective than the time and expense <br />involved in eminent domain litigation; and <br />• Right of way involvement with the Project Development Team. This allows right of way input to design <br />elements, thus reducing impacts to properties. <br />Our technical and computer capabilities are extensive. For many projects, HDR RES project managers track the <br />schedule and deliverables using Microsoft Project and Excel; however, HDR also offers its exclusive iREALM system. <br />Clients can select from several standardized reporting templates or choose to have a customized format, choosing <br />the fields they want to include in the spreadsheet. HDR RES' website also includes an internet workspace for clients. <br />This workspace displays the status of each project and includes a list of impacted property owners and site <br />location. Additionally, the workspace has a detailed parcel map, created by our GIS staff, that shows where each <br />parcel is located on the project site as well as the status of the parcel and can link any pertinent documents to the <br />parcel for easy viewing. <br />20 <br />