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qoi <br />the working how's of cleaning personnol. T hoar sits vtslts during the working hours of, 016, <br />cleaning; personnel, would be in order to supervisa employoc parfotmattce and to Insure <br />that all personnel follow siVety procedures while parfinm* their duties Their prosance <br />at the wsrrlrsite shall not be to iwirnidake bxrrplayeas but to servo as support to tiro work <br />force, Using theft experietacc nrr the cleaning business, the supervisor's rvoutd offer their <br />expertise Pertaining to certgatasks, services, tools, etc, makhrg the workforce more safe <br />and offlcient whilo monitoring the quality of services, <br />$auto. Fe Building .Maintenance will utilize a data callseted Froat alto inspections and <br />Police department feedback its ordwta naeasurp aarwica pexfnrmance, Such inapeetion <br />data will allow us to ideatiLied flaws its the services being provided, whether'thare's a <br />Problem with our work plan or whothor the personnel are tot performing up to 64nta l' o <br />gtaudards. Our Qualrty Control Tears will also mod with the police department assign <br />reptesentativo duriag their mooCkdy ittspectiorra. The QC Wain will walls the facility with <br />the aaslgrr topresenCativc acrd will t071aw any concerns the City of Santa Ana Potice <br />Department may have as well as to receive servxoe, feedback <br />Repu1s will be used to analyze the pe4rAraaaare of sorviocs boingti provided and the <br />pertbxnanee of employees,, ThMQ reports will allow Santa F +o to collect imporlant data <br />su4h as• quality af'woxie, supply if vettoryY' employee pert"ormanea, etc, The.lt'oports <br />would. nilow Santa Fe to Improve the services being provided, employee perform' gogQ std <br />sx.Gpply purclxasing. The followvlag'Ve lust some of the itforruatlnnihat Santa Ve collects <br />In order to Improve, and rate perfvrmatroe; <br />Quality lm pgetiona R.eporta <br />m laveokoryPAports <br />m Gnay7toyeel�ettrximxaurceR .epovs; <br />m t; notrrnrorompl'airtts/Kecltixnsis <br />F n °thorax ara,'Imcesrtives and dis*iivary aetiarsa will be used.lm order to of ocorage <br />service pei�atManco and srtfety perfo raiwee, pineenif,pa,,r natgpte sA t,,cln S "� ctards, clrcuTe <br />bazar, company akkdvtx^corndnt; asC.zfCznapTacrlorrrmig,11taN lucle,SMIea2s4anr, rouarrring <br />Y11p,,, term I atinrr), The aelcnawl'edgorxxent thra the use. f.Gacoritfves erF, a °`jab'well dope" <br />oT'°safotyperforrnarme" will encourage. work force to perform at their. best acrd will leeap <br />theta motivateui, Ent"nrceauemt of ail cr,des, sFAty procedures and wvork requiromenis tlra <br />die use of dlseiplinary aotioras will insure th4t all personnel annduct -themselves in a. <br />professlateal way, (N`t` All ampioyees will have a chanco to ehallongeTdispute any <br />disciplhrary action, gi.w,n to them). <br />2p <br />25D -47 <br />