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withhold the City's estimated cost of performing this service from the Contractor's <br />upcoming monthly invoice. The City will hire another Contractor to complete the start-up to <br />the satisfaction of the City's Representative. <br />D. BUILDING SECURITY <br />The Contractor's shall provide the City at the beginning of the agreement a matrix listing <br />the name of his/her custodians, what buildings they will service, what time the buildings will <br />be serviced, what vehicles they drive (make, model and license number). This information <br />will be copied to the Santa Ana Park Rangers and the Santa Ana Police Department for <br />security purposes. <br />The contractor shall keep all exterior doors locked during the performance of work or as <br />otherwise directed and shall ensure that all doors are locked at the end of the shift unless <br />otherwise noted. Offices with security systems shall have them activated immediately after <br />work is completed in that area. The Contractor shall be responsible for any lost keys, card <br />keys and any inherent damages (i.e., re -keying of whole facility). This cost shall be <br />withheld from contractor's payment(s). The decision to re -key the whole facility is solely <br />that of the City's Representative. <br />E. EQUIPMENT USAGE <br />There shall be no usage of City equipment, telephones, or facilities by the contractor's <br />staff. The City may ask the contractor to remove staff from the site if they are found to be in <br />violation of this policy. Electrical power (110) volts will be furnished by the City at existing <br />power outlets for the contractor's use to operate such equipment as is necessary in the <br />conduct of his work. The Contractor shall be responsible for any damage caused to the <br />electrical outlets and their covers caused by the improper disconnection of equipment. <br />Cold water will also be made available as necessary for cleaning. <br />F. EXTRA WORK <br />It is the City's intent to keep parks and other public recreational sites in a beautiful and <br />exceptionally well maintained condition. This specification is designed to continuously <br />improve parks and public recreational sites. It is with this intent in mind that the City's <br />Representative may consider authorizing extra work. Extra work will not be initiated <br />without written authorization. In emergency situations, a not to exceed price may be <br />submitted by contractor via e-mail for review/approval by City. <br />The City's Representative may request that the Contractor submit proposals for extra work <br />in order to improve the grounds -landscape in the contract sites. The Contractor shall <br />submit proposals using the City's Proposal for Extra Work Spreadsheet. The Contractor <br />shall complete the spreadsheet in its entirety using his/her proposed extra work pricing <br />(that is a part of this agreement) in order for the proposal to be considered. City reserves <br />the right to request materials/equipment receipts with invoices. All labor shall be quoted <br />on a "not to exceed" basis and City will only pay for labor actually incurred. City will pay up <br />to 15% mark-up on parts and materials. <br />Park Janitorial Maintenance Services RFP 14-002 <br />Page 15 <br />EXHIBIT A <br />